Downtown Dental Associates
According to our open methodology, this clinic scored 53/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#853/100
- Best for Expats#947.8/100
- Best for Dental Implants#848.5/100
- Best for Emergency Dental Care#952/100
- Best Price Transparency#935.1/100
- Best English-speaking Clinics#1050.8/100
- Best for Families / Children#754.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Site lists only Nitrous Oxide Sedation and Oral Sedation; no general anaesthesia or deep/IV sedation mentioned. [s1]
Summary
Financial-district practice with in-house endodontists, offering implants, root canals, Invisalign, oral surgery, prosthodontics, pediatric and emergency care. Connected to the PATH.
Strengths
- Information Transparency: 20 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist toronto; mentioned for: english speaking dentist toronto; mentioned for: dental implants toronto; mentioned for: emergency dentist toronto; mentioned for: toronto dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [downtown-dental-associates-refresh] | 5/6 |
| ◐ | Google review volume [downtown-dental-associates-refresh] | 2/3 |
| ✓ | Review recency [downtown-dental-associates-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Instagram, Yelp, Birdeye. [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-rays. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign. [s1] | 2/2 |
| ✓ | Oral surgery Oral surgery, root canals, prosthodontics. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours Weekdays only; closed weekends. | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Toronto", "English speaking dentist Toronto", "dental implants Toronto", "emergency dentist Toronto", "Toronto dental clinic for expats".
| ✗ | Mentioned for: best dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Toronto [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: Toronto dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [s2] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Kilislian [s1] [downtown-dental-associates-doclic] | Endodontist | 13646 (RCDSO) |
| Dr. Yasaman Zadeh [s1] [downtown-dental-associates-doclic-2] | General dentist | 72784 (RCDSO) |
| Dr. Payam Ouyarhossein [s1] | General dentist | not verified |
| Dr. Evelyne Bourrouilh [s1] [downtown-dental-associates-doclic-3] | General dentist | 12283 (RCDSO) |
| Dr. Harry Singh [s1] [downtown-dental-associates-doclic-4] | Endodontist | 121115 (RCDSO) |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://downtowntorontodental.ca/ |
|---|---|
| Phone | +1-416-368-4500 |
| https://www.facebook.com/downtowndentalassociates | |
| Google Maps | Map listing |
| Address | 181 University Ave, Toronto, ON M5H 3M7, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://downtowntorontodental.ca/ | Clinic website: address, contacts, dentists, services, photos. | 2026-07-12 |
| s2 | https://birdeye.com/downtown-dental-associates-175642959520334 | Aggregated Google review rating and count. | 2026-07-12 |
| sq | search:best dentist Toronto / English speaking dentist Toronto / dental implants Toronto / emergency dentist Toronto / Toronto dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| downtown-dental-associates-refresh | https://www.google.com/maps/place/Downtown+Dental+Associates/@43.64… | Google rating 4.7 (107 reviews) as of 2026-08-25 | 2026-08-25 |
| downtown-dental-associates-doclic | https://www.rcdso.org/find-a-dentist/search-results?Alpha=kilislian… | RCDSO Find a Dentist search (name 'kilislian', City Toronto) returned one match: Rita Kilislian, Registration Number 13646, Status Member, Primary Practice Kawartha Endodontics, 425 Water St #200 (specialty endodontics matches clinic listing); registry's primary-practice address differs from Downtown Dental Associates. Record flagged 'Conditions, Concerns and/or Professional Misconduct' with a Complaints & Reports Outcomes link. | 2026-08-26 |
| downtown-dental-associates-doclic-2 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=zadeh&Cit… | RCDSO Find a Dentist search (name 'zadeh', City Toronto) returned one match: Yasaman Zadeh, Registration Number 72784, Status Member, Primary Practice Downtown Dental Associates, 181 University Ave Box 30 — exact match to clinic. | 2026-08-26 |
| downtown-dental-associates-doclic-3 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=bourrouilh | RCDSO Find a Dentist search (name 'bourrouilh', Ontario-wide) returned one match: Evelyne Bourrouilh, Registration Number 12283, Status Member, Primary Practice Downtown Dental Associates, 181 University Ave Box 30 — exact match to clinic. | 2026-08-26 |
| downtown-dental-associates-doclic-4 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=singh&Cit… | RCDSO Find a Dentist search (name 'singh', City Toronto, 16 results) — Harinderbir Singh, Registration Number 121115, Status Member, Primary Practice Downtown Dental Associates, 181 University Ave Box 30 — exact address match to clinic; registry's formal first name 'Harinderbir' is consistent with the clinic site's short form 'Harry'. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | License verification 2026-08-26 against RCDSO: 4 of 5 named doctors (Kilislian, Zadeh, Bourrouilh, Singh) matched a single, unambiguous RCDSO Member record (Zadeh, Bourrouilh and Singh at the clinic's own address); Payam Ouyarhossein not found under several spelling variants, left null. Dr. Kilislian's record shows a conditions/complaints flag on the RCDSO register. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Site lists only Nitrous Oxide Sedation and Oral Sedation; no general anaesthesia or deep/IV sedation mentioned. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged, not permanently closed. Google Maps rating/review count unchanged at 4.7/107; recorded Maps place URL and pin coordinates (newly captured). Note: the Maps listing itself shows postal code M5H 2X7 rather than the stored M5H 3M7, but the clinic's own website (opened today) confirms M5H 3M7, so the stored address was left unchanged. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.