Downtown Dental Associates
According to our open methodology, this clinic scored 60/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #11 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1160/100
- Best for Expats#1154.3/100
- Best for Dental Implants#955/100
- Best for Emergency Dental Care#1158.3/100
- Best Price Transparency#1140.8/100
- Best English-speaking Clinics#1157.3/100
- Best for Families / Children#861.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Site lists only Nitrous Oxide Sedation and Oral Sedation; no general anaesthesia or deep/IV sedation mentioned. [s1]
Summary
Financial-district practice with in-house endodontists, offering implants, root canals, Invisalign, oral surgery, prosthodontics, pediatric and emergency care. Connected to the PATH.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist Toronto; mentioned for: English speaking dentist Toronto; mentioned for: dental implants Toronto; mentioned for: emergency dentist Toronto; mentioned for: Toronto dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [downtown-dental-associates-refresh] | 5/6 |
| ◐ | Google review volume [downtown-dental-associates-refresh] | 2/3 |
| ✓ | Review recency [downtown-dental-associates-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews on the Google listing: 5 of the 5 newest reviews answered, owner reply dated 2026-09-26 (read 2026-09-29). [downtown-dental-associates-gbp-2026-09-29] | 2/2 |
| ✗ | No recurring complaints 3 of the five lowest-rated Google reviews read concern billing and prices (an overcharge with the refund refused, scaling units billed above the fee guide, insurance cover misstated) (dated 2018-04 to 2026-05); 1–2★ ratings are 7 of 111 (6.3 %). [downtown-dental-associates-deepen-4] | 0/2 |
| ✓ | No suspicious review patterns [downtown-dental-associates-deepen-4] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: two searches of TripAdvisor's own index on 2026-10-02 find nothing for the clinic; the clinic's website does not link one. [downtown-dental-associates-deepen] [downtown-dental-associates-deepen-2] | 0/0.5 |
| ✓ | Other review platforms Its dentist's RateMDs profile, listed at Downtown Dental Associates, carries 13 patient reviews (4.98/5). [downtown-dental-associates-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Toronto", "English speaking dentist Toronto", "dental implants Toronto", "emergency dentist Toronto", "Toronto dental clinic for expats".
| ✗ | Mentioned for: best dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Toronto [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: Toronto dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Organization and Dentist. [downtown-dental-associates-deepen-3] | 1.5/1.5 |
| ◐ | Google indexing quality 3 pages of the clinic's own site are among the 9 results of a name-and-city web search on 2026-10-02, but the first only at position 7. [downtown-dental-associates-av3] | 1/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Kilislian [s1] [downtown-dental-associates-doclic] | Endodontist | 13646 (RCDSO) |
| Dr. Yasaman Zadeh [s1] [downtown-dental-associates-doclic-2] | General dentist | 72784 (RCDSO) |
| Dr. Payam Ouyarhossein [s1] | General dentist | not verified |
| Dr. Evelyne Bourrouilh [s1] [downtown-dental-associates-doclic-3] | General dentist | 12283 (RCDSO) |
| Dr. Harry Singh [s1] [downtown-dental-associates-doclic-4] | Endodontist | 121115 (RCDSO) |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://downtowntorontodental.ca/ |
|---|---|
| Phone | +1-416-368-4500 |
| https://www.facebook.com/downtowndentalassociates | |
| Google Maps | Map listing |
| Address | 181 University Ave, Toronto, ON M5H 3M7, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://downtowntorontodental.ca/ | Clinic website: address, contacts, dentists, services, photos. | 2026-07-12 |
| sq | search:best dentist Toronto / English speaking dentist Toronto / dental implants Toronto / emergency dentist Toronto / Toronto dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| downtown-dental-associates-refresh | https://www.google.com/maps/place/Downtown+Dental+Associates/@43.64… | Google rating 4.7 (107 reviews) as of 2026-08-25 | 2026-08-25 |
| downtown-dental-associates-doclic | https://www.rcdso.org/find-a-dentist/search-results?Alpha=kilislian… | RCDSO Find a Dentist search (name 'kilislian', City Toronto) returned one match: Rita Kilislian, Registration Number 13646, Status Member, Primary Practice Kawartha Endodontics, 425 Water St #200 (specialty endodontics matches clinic listing); registry's primary-practice address differs from Downtown Dental Associates. Record flagged 'Conditions, Concerns and/or Professional Misconduct' with a Complaints & Reports Outcomes link. | 2026-08-26 |
| downtown-dental-associates-doclic-2 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=zadeh&Cit… | RCDSO Find a Dentist search (name 'zadeh', City Toronto) returned one match: Yasaman Zadeh, Registration Number 72784, Status Member, Primary Practice Downtown Dental Associates, 181 University Ave Box 30 — exact match to clinic. | 2026-08-26 |
| downtown-dental-associates-doclic-3 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=bourrouilh | RCDSO Find a Dentist search (name 'bourrouilh', Ontario-wide) returned one match: Evelyne Bourrouilh, Registration Number 12283, Status Member, Primary Practice Downtown Dental Associates, 181 University Ave Box 30 — exact match to clinic. | 2026-08-26 |
| downtown-dental-associates-doclic-4 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=singh&Cit… | RCDSO Find a Dentist search (name 'singh', City Toronto, 16 results) — Harinderbir Singh, Registration Number 121115, Status Member, Primary Practice Downtown Dental Associates, 181 University Ave Box 30 — exact address match to clinic; registry's formal first name 'Harinderbir' is consistent with the clinic site's short form 'Harry'. | 2026-08-26 |
| downtown-dental-associates-gbp-2026-09-29 | https://www.google.com/maps?cid=2586644603390866270&hl=en | Google listing read on 2026-09-29: rating 4.7 from 111 reviews; star histogram 1★ 7 / 2★ 0 / 3★ 1 / 4★ 1 / 5★ 102; newest review dated 2026-09-25; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-26. | 2026-09-29 |
| downtown-dental-associates-platforms | https://www.ratemds.com/doctor-ratings/dr-yasaman-zadeh-toronto-on-ca/ | RateMDs profile of Dr. Yasaman Zadeh, dentist, listed at the practice "Downtown Dental Associates", 181 University Avenue, Toronto M5H 3M7: 13 reviews, rating 4.98, newest review July 2021 (checked 2026-10-01) | 2026-10-01 |
| downtown-dental-associates-av3 | search:"Downtown Dental Associates" Toronto | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 9 results listed. Its own pages: downtowntorontodental.ca (about 7th, contact 8th, home 9th). Listed before the first of them: two Yelp pages, Facebook, 123dentist, Birdeye and Yellow Pages. | 2026-10-02 |
| downtown-dental-associates-deepen | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Downtown… | TripAdvisor's own search for "Downtown Dental Associates Toronto" (12 results) and for "Downtown Dental Associates" (12 results), read 2026-10-02: unrelated attractions, hotels and restaurants; no listing for this clinic | 2026-10-02 |
| downtown-dental-associates-deepen-2 | https://downtowntorontodental.ca/ | Clinic's website, read 2026-10-02 (home and about pages): no link to a TripAdvisor page | 2026-10-02 |
| downtown-dental-associates-deepen-3 | https://downtowntorontodental.ca/ | Homepage HTML read on 2026-10-02: JSON-LD declares the types Organization and Dentist, alongside WebPage, BreadcrumbList and WebSite. | 2026-10-02 |
| downtown-dental-associates-deepen-4 | https://www.google.com/maps?cid=2586644603390866270&hl=en | Google listing "Downtown Dental Associates" (Dentist; 181 University Ave, Toronto, ON M5H 2X7, Canada), read 2026-10-05 in 3 review orders (lowest-rated first, newest first, most relevant first): 4.7 from 111 reviews (1★ 7 / 2★ 0 / 3★ 1 / 4★ 1 / 5★ 102); 13 distinct reviews read, dated 2018-04-26 to 2026-09-25, 11 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 3 review orders (13 distinct reviews, dated 2018-04-26 to 2026-09-25; 4.7 from 111): recurring complaints true; suspicious review patterns false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | TripAdvisor checked on 2026-10-02: no listing for the clinic. |
| 2026-10-02 | Google indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 7 of 9). |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-26). |
| 2026-08-26 | License verification 2026-08-26 against RCDSO: 4 of 5 named doctors (Kilislian, Zadeh, Bourrouilh, Singh) matched a single, unambiguous RCDSO Member record (Zadeh, Bourrouilh and Singh at the clinic's own address); Payam Ouyarhossein not found under several spelling variants, left null. Dr. Kilislian's record shows a conditions/complaints flag on the RCDSO register. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Site lists only Nitrous Oxide Sedation and Oral Sedation; no general anaesthesia or deep/IV sedation mentioned. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged, not permanently closed. Google Maps rating/review count unchanged at 4.7/107; recorded Maps place URL and pin coordinates (newly captured). Note: the Maps listing itself shows postal code M5H 2X7 rather than the stored M5H 3M7, but the clinic's own website (opened today) confirms M5H 3M7, so the stored address was left unchanged. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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